18 September 2021

Monday Biz Tips! 3 Questions That Improve Salon Communication

Incorporate a daily debrief into your training program and prevent conflict! Training new talent takes considerable courage.

Typically, successful stylists who build a high demand on their time are also responsible for training new hires. It is a wonderful experience, but can become the source of conflict if you do not establish a safe way to address wins and losses.

We suggest spending five minutes at the end of EVERY shift asking the trainee to report on the following statements:

  1. 1. What worked well today?
  2. 2. What did not work well today?
  3. 3. What will we do better or differently tomorrow?

For more information on how to train new talent: click here for more information!

 

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