top news

Events/News

Top 15 Best Practices for Salon Guests Coping with Cancer

Thursday, 12 February 2015 20:29

Everyone’s journey with cancer is very personal… and those that lose their hair feel very vulnerable. Being a stylist, we can give them knowledge to empower them and make them feel beautiful,” says Geneva Cowen, Artistic Director for Sam Villa who offers best practices for guests coping with cancer.

I had no idea what I needed until she did it for me. It’s hard for me to keep it together to talk about it… but Geneva gave me things I did not know I needed. It was all so significant. Everyone needs to know this, because it’s such a vulnerable place. Geneva also put so much dignity into a process I did not know I was embarking upon. While she hadn’t had cancer, she already had the wisdom about it because of others she had serviced behind the chair," explains Cowen’s guest, Marianne Rush. Read the entire blog here.

Best Practices for Guests Coping with Cancer

  1. • When you get the call there is a time stamp on it. They need you now! Do what you can.
  2. Ensure they have privacy. It is a painful process and emotions are high. Allow them to go through it in an emotionally safe environment.
  3. Offer to go to their home. Some people are very private and the journey and needs are different for everyone.
  4. • Consult your guest like you would at any other time. If I had to shave my head I would want to do it myself. Then I may need assistance. Some guests may want the haircut they never had the guts to get.
  5. Be honest. It is all going to fall out. A cute haircut will only last a week, maybe....
  6. • If they want to start with a short cut make sure you are available to step in if they need you. It is not a beautiful process and can be very traumatic.
  7. Try not to cry. I am never successful but it is not about us. So I try to do it quietly.
  8. • When combing out their hair after a shampoo, face them away from the mirror. Get the tangles out and move on. It will not stop coming out. It does not help them to witness it.
  9. • Find local wig masters and resources for them.
  10. • Refer them to scarf wrapping techniques that are beautiful.
  11. • When they're feeling better, set them up with a make-up consultant. Find an artist that is kind and talented. Department stores are great resources. Additionally, eyebrows and eyelashes typically fall out. Their skin and complexion will change and they will need assistance, new color options and techniques. 
  12. • I tell them to get some amazing earrings, a conditioning lip-gloss, a rocking pair of shades and a cool hat. I call it “undercover hot.”
  13. • Be careful with your hair color selections when their hair starts growing in. Hair is so valuable to them they're not going to want to cut it off. Think six months out and make the choices from there.
  14. • Have empathy. Just be there for them.
  15. Charging for your services is a personal decision. If you plan on not charging your guest talk to your salon management to ensure you have understanding.
  • Image Credits
    Model: Marianne Rush
    Photo: Shalem Mathew
    Hair: Geneva Cowen
    Makeup: Lorina Alailefaleula

 

  • Model – Marianne Rush / Photo – Shalem Mathew / Hair – Geneva Cowen / Makeup – Lorina Alailefaleula



  •  

Related items

  • 5 Tips for getting Graduation... right! 12 February 2015

    Graduation is a great way to add interest to a haircut, especially shorter styles, because the variance in weight can be used to create cool shapes and accents. Andrew Carruthers, Education Director for Sam Villa, says there are 5 things to think about in order to execute graduation correctly.

  • A New, Outstanding Online Learning Platform: Sam Villa introduces Artist Studio 12 February 2015

    Education is the heart of Sam Villa, building long-lasting and successful careers for hairdressers is their passion. This month Artist Studio launches, a user friendly, online learning platform consisting of a collection of curated videos accessed via membership. 

  • Holiday How To: Half Up Braided Crown with Sam Villa 12 February 2015

    During the holiday season, a boho inspired festive look that can go from day to night is the ace up every party girl’s sparkly bell sleeve. It’s not up, it’s not down, it’s both! Anna Peters, Sam Villa ArTeam Member, gives easy steps for a Bohemian festal creation that’s the perfect amount of everything merry.

  • Video Alert! Where to Texturize Bobs and Layers with Andrew Carruthers @ Sam Villa 12 February 2015

    One of the things we’ve discovered after traveling around teaching in salons is, many stylists are unsure of where to start texturizing hair in bobs and layers to decrease bulk and increase movement,” says Andrew Carruthers, education director for Sam Villa.

Copyright © 2012 | All rights reserved • Edizioni Esav s.r.l. | P.iva 05215180018 | email:info@estetica.it | Privacy Policy login | Powered by coolshop

popup - Wisepops - script

Cookies - USA