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Displaying items by tag: Clients Conversation

Client Banter: Tune into Non-Verbal Communication

Tuesday, 25 September 2018 10:38
Published in Education

In the client-hairdresser relationship, body language plays a fundamental role. Eye contact and respect for social distances are the first rules of non-verbal communication. We spoke about this with Roberto Acquaroli.

Scenario. When clients walks into your salon how are they greeted? Is it in a way that your client feels warm and welcomed? Let’s face it. In order to run a successful salon the customer must come first. Keeping a happy customer will ensure their return. 

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